We are fortunately (and unfortunately) in the position of moving to a new warehouse in the coming days. There are some great benefits to the new location, including being centrally located in Bendigo and featuring a dedicated retail area at the front of the warehouse. We’ve been listening to customer feedback since our last move, and this new space will be easier to find—especially with the new signage we’ve just received.
The retail area will include displays of filament and printers that customers can come in and check out. We will also be making more time available for pickups and customer interactions. We’ve been really lucky—over the past six months, our business has nearly tripled, which has been both exciting and a bit overwhelming. We’ve had some growing pains, but we’re listening and taking steps to improve based on customer feedback and our own observations of where we can do better.
Thanks for reading this update, and thank you to all our current, past, and future customers!